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This policy was last updated on 11/06/2020
Jet Vacations LLC Data Privacy - Security statement
You’ve placed your trust in us by using JetVacations.com services, and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers' interest and are transparent about the processing of your personal data.
What kind of personal information does JetVacations.com collect?:
We cannot help you book the perfect vacation without information, so when you use our services there are certain pieces of information we ask for. Your name, preferred contact details, the names of anybody traveling with you, as well as information required by the Transportation Security Administration (TSA) in order to issue air transportation tickets such as passport #, date of Birth, place & date of issuance, nationality, gender and your payment information. You can also decide to submit special requests for your upcoming Trip (e.g. certain preferences). We do not collect information from your computer, phone tablet or other device you're using to access our services (IP address, the browser you're using, and your language settings are NOT collected).
Our company is hosted on the Wix.com and Group Travel Technologies, LLC platform. Wix.com and Group Travel Technologies, LLC provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s or Group Travel Technologies, LLC data storage, databases and the general Wix.com Group Travel Technologies, LLC applications. They store your data on secure servers behind a firewall.
Does Jet Vacations use cookies and other tracking tools on its website?
We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. We also tracks personal information through the use of cookies, flash cookies, web beacons, etc.,). When accessing our web site for the first time, website visitors are given the choice to accept or "enable / disable" certain cookies settings. By clicking on "accept" or "enabling / disabling" certain cookie settings, you agree to our use of such technologies for marketing and analytics.
It's important to note that third-party services, such as Google Analytics or other applications used on the Jet Vacations' website, placing cookies or utilizing other tracking technologies through Jet Vacations web site, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Jet Vacations Privacy Policy.
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
Why does JetVacations.com collect and use your personal data?:
The main reason we ask you for personal details is to help administer your online bookings and ensure you get the best service possible. We also use your personal data to contact you and inform you about your upcoming trips as well as our latest deals and special offers that we think would interest you.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How does JetVacations.com share your data with third parties?:
We do not share your information with third party companies, unless in some cases if we are required by applicable law, governmental, the travel insurance that you purchased for your trip, or other authorities. We do not sell or rent your personal data.
What security and retention procedures does JetVacations.com put in place to safeguard your personal data?:
We observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data. We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work. We will retain your personal data for as long as we deem it necessary to enable you to use our services, to provide our services to you (including maintaining the online user account (if created)), to comply with applicable laws, to resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All direct payment gateways offered by Wix.com, GroupMinder.com, Authorize.net and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. All personal data we retain will be subject to this Privacy Statement.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at customercare@jetvacations.com
Privacy policy updates:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at customercare@jetvacations.com.